Beyond the voice of the customer : ethnographic market research
Year of publication: |
2012
|
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Authors: | Goffin, Keith ; Varnes, Claus J. ; Hoven, Chris van der ; Koners, Ursula |
Published in: |
Research technology management : RTM. - Arlington, VA : Industrial Research Inst., ISSN 0895-6308, ZDB-ID 616140-6. - Vol. 55.2012, 4, p. 45-54
|
Subject: | Marktforschung | Market research | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Ethnologie | Ethnology |
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