Building resilience to negative information and increasing purchase intentions in a digital environment
Year of publication: |
2019
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Authors: | Torres, Pedro M. ; Augusto, Mário Gomes |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 101.2019, p. 528-535
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Subject: | Online brand experience | Brand personality | Brand attitude | Electronic word-of-mouth | Resilience to negative information | Purchase intentions | Konsumentenverhalten | Consumer behaviour | Markenimage | Brand image | Virales Marketing | Viral marketing | Markenführung | Brand management | Online-Marketing | Internet marketing | Markenartikel | Brand | Online-Handel | Online retailing | Social Web | Social web | Experiment |
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