Call Centres and Human Resource Management: A Cross‐National Perspective
Year of publication: |
2004
|
---|---|
Authors: | Taylor, Phil |
Published in: |
Employee Relations. - Emerald Group Publishing Limited, ISSN 1758-7069, ZDB-ID 2031891-1. - Vol. 26.2004, 5, p. 569-571
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Call centres | Human resource management |
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