Catering to older consumer's customer service needs
Year of publication: |
2011
|
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Authors: | Pettigrew, Simone |
Published in: |
The silver market phenomenon : marketing and innovation in the aging society. - Berlin : Springer, ISBN 978-3-642-14337-3. - 2011, p. 217-228
|
Subject: | Konsumentenverhalten | Consumer behaviour | Ältere Menschen | Elderly people | Dienstleistungsmarketing | Services marketing | Australien | Australia |
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