Change management in retail banking in the UAE : an assessment of some key antecedents of customer satisfaction and demographics
Vimi Jham
| Year of publication: |
2012
|
|---|---|
| Authors: | Jham, Vimi |
| Published in: |
International journal of strategic change management : IJSCM. - Geneva : Inderscience Enterprises, ISSN 1740-2859, ZDB-ID 2194049-6. - Vol. 4.2012, 3/4, p. 229-249
|
| Subject: | Organisatorischer Wandel | Organizational change | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Bevölkerungsstruktur | Demographic structure | Privatkundengeschäft | Personal banking | Vereinigte Arabische Emirate | United Arab Emirates |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009756682