Clienting für Banker : Kundenservice als strategischer Erfolgsfaktor in Banken
M. Ray Grubbs ; R. Eric Reidenbach
| Alternative title: | Customer service renaissance <dt.> |
|---|---|
| Year of publication: |
1995
|
| Authors: | Grubbs, M. R. ; Reidenbach, R. E. |
| Publisher: |
Wiesbaden : Gabler |
| Subject: | Bank | Kundenmanagement | Beziehungsmanagement |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | 255 S. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | German |
| ISBN: | 3-409-14068-9 |
| Source: |
Persistent link: https://www.econbiz.de/10004568438