Come fly with me : exploring the private aviation customer experience (PAX)
Philipp "Phil" Klaus and Annalisa Tarquini-Poli
| Year of publication: |
2022
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|---|---|
| Authors: | Klaus, Philipp ; Tarquini-Poli, Annalisa |
| Published in: |
European journal of marketing. - Bradford : Emerald, ISSN 1758-7123, ZDB-ID 2002936-6. - Vol. 56.2022, 4, p. 1126-1152
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| Subject: | Customer experience | Luxury experience | Luxury service experience | Luxury services | Private aviation | UHNWI | Ultra-high net-worth individuals | Luxusgüter | Luxury goods | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Luftverkehr | Air transport | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/EJM-01-2021-0048 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013350954