Competitive advantage through service differentiation by manufacturing companies
Year of publication: |
2011
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Authors: | Gebauer, Heiko ; Gustafsson, Anders ; Witell, Lars |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 1897731. - Vol. 64.2011, 12, p. 1270-1281
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