Consumer empowerment in consumer-firm relationships : conceptual framework and implications for research
Year of publication: |
December 2018
|
---|---|
Authors: | Akhavannasab, Sanam ; Dantas, Danilo C. ; Senecal, Sylvain |
Published in: |
AMS review : official publication of the Academy of Marketing Science. - New York : Springer, ISSN 1869-814X, ZDB-ID 2651955-0. - Vol. 8.2018, 3/4, p. 214-227
|
Subject: | Consumer power | Consumer empowerment | Social power | Personal power | Konsumentenverhalten | Consumer behaviour | Macht | Power | Beziehungsmarketing | Relationship marketing | Social Web | Social web |
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