Consumers' inferences about quality across diverse service providers
| Year of publication: |
2009
|
|---|---|
| Authors: | Reimer, Anja ; Folkes, Valerie |
| Published in: |
Psychology & marketing. - New York, NY : Wiley, ISSN 0742-6046, ZDB-ID 2269338. - Vol. 26.2009, 12, p. 1066-1078
|