The influence of information valence and managerial control on consumers' inferences across service providers
by Anja Reimer and Valerie Folkes
| Year of publication: |
2008
|
|---|---|
| Authors: | Reimer, Anja ; Folkes, Valerie |
| Published in: |
Marketing : journal of research and management. - Munich : Beck, ISSN 1860-4404, ZDB-ID 2186262-X. - Vol. 4.2008, 1, p. 14-23
|
| Subject: | Digitale Dienste | Web-based service | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003709016