Counting your customers from an “always a share” perspective
Year of publication: |
2011
|
---|---|
Authors: | Ma, Shaohui ; Büschken, Joachim |
Published in: |
Marketing Letters. - Springer. - Vol. 22.2011, 3, p. 243-257
|
Publisher: |
Springer |
Subject: | Customer base analysis | Pareto/NBD | BG/NBD | Customer attrition | Interrupted Poisson Process |
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