Creating customer driven quality
Akhulesh N. Singh
Alternative title: | Driven quality |
---|---|
Year of publication: |
2000 ; 1. ed.
|
Authors: | Singh, Akhulesh N. |
Publisher: |
New Dehli : Excel books |
Subject: | Qualitätsmanagement | Verbraucherzufriedenheit | Kundenmanagement | Ratgeber |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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