Critical processes of knowledge management : an approach toward the creation of customer value
Ignacio Cepeda-Carrion, Silvia Martelo-Landroguez, Antonio L. Leal-Rodríguez, Antonio Leal-Millán
| Year of publication: |
January-April 2017
|
|---|---|
| Authors: | Cepeda-Carrion, Ignacio ; Martelo-Landroguez, Silvia ; Leal-Rodríguez, Antonio L. ; Leal-Millan, Antonio |
| Published in: |
European research on management and business economics. - Barcelona : Elsevier Espãna, S.L.U., ISSN 2444-8834, ZDB-ID 2855400-0. - Vol. 23.2017, 1, p. 1-7
|
| Subject: | Dynamic capability | Knowledge management | Knowledge management processes | Customer value | Microfoundations of dynamic capabilities | Wissensmanagement | Dynamische Kompetenzen | Dynamic capabilities | Kundenwert | Beziehungsmarketing | Relationship marketing | Prozessmanagement | Business process management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.iedeen.2016.03.001 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011719354