Customer experience in social commerce : a systematic literature review and research agenda
Year of publication: |
2023
|
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Authors: | Dhaigude, Soma Amol ; Mohan, Bijuna C. |
Published in: |
International journal of consumer studies. - Oxford [u.a.] : Wiley-Blackwell, ISSN 1470-6431, ZDB-ID 2141394-0. - Vol. 47.2023, 5, p. 1629-1668
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Subject: | conceptual framework | consumer culture theory | content analysis | customer experience | literature review | social commerce | Bibliometrie | Bibliometrics | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Social Web | Social web | Online-Handel | Online retailing |
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