Customer genius : becoming a customer-centric business
Year of publication: |
2009
|
---|---|
Authors: | Fisk, Peter |
Publisher: |
Chichester : Capstone |
Subject: | Unternehmen | Kundenmanagement | Strategisches Management | Kundenwert | Erfolgsfaktor | Customer relations | Management |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
-
Ryals, Lynette, (2008)
-
Designing the customer centric organization : a guide to strategy, structure, and process
Galbraith, Jay R., (2005)
-
Converting customer value : from retention to profit
Murphy, John A., (2006)
- More ...
-
Fisk, Peter, (2015)
-
Gamechangers : Creating innovative strategies for business and brands
Fisk, Peter, (2014)
-
Brand innovation : embracing change to innovate your brand and accelerate growth
Fisk, Peter, (2015)
- More ...