Customer knowledge management or customer surveillance
Year of publication: |
2005
|
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Authors: | Rowley, Jennifer |
Published in: |
Global business & economics review. - Olney, Bucks : Inderscience Enterprises, ISSN 1097-4954, ZDB-ID 2054200-8. - Vol. 7.2005, 1, p. 100-110
|
Subject: | Wissensmanagement | Knowledge management | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Kundenanalyse | Customer analysis | Kundenintegration | Customer integration |
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