Customer relationship management activities in e-banking : the case of Iranian banks
Year of publication: |
2009
|
---|---|
Authors: | Keramati, Abbas ; Farshid, Mana ; Salehi-Sangari, Esmail ; Zavareh, Javad Toufighi |
Published in: |
International journal of electronic customer relationship management : IJECRM. - Genève : Inderscience Publ., ISSN 1750-0664, ZDB-ID 2422795-X. - Vol. 3.2009, 3, p. 207-235
|
Subject: | Beziehungsmarketing | Relationship marketing | Electronic Banking | Electronic banking | Iran |
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