Customer relationship management in retailing : a content analysis of retail trade journals
Year of publication: |
2007
|
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Authors: | Anderson, Joan L. ; Jolly, Laura D. ; Fairhurst, Ann E. |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 14.2007, 6, p. 394-399
|
Subject: | Einzelhandel | Retail trade | Beziehungsmarketing | Relationship marketing | Data Mining | Data mining | Bibliometrie | Bibliometrics |
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