Customer satisfaction in the digital era: Evidence from Islamic banking
Year of publication: |
2021
|
---|---|
Authors: | Zouari, Ghazi ; Abdelhedi, Marwa |
Published in: |
Journal of Innovation and Entrepreneurship. - Heidelberg : Springer, ISSN 2192-5372. - Vol. 10.2021, 1, p. 1-18
|
Publisher: |
Heidelberg : Springer |
Subject: | Customer satisfaction | Digital banking | Islamic banks | Service quality | SERVQUAL model | Tunisia |
Type of publication: | Article |
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Type of publication (narrower categories): | Article |
Language: | English |
Other identifiers: | 10.1186/s13731-021-00151-x [DOI] 1751095681 [GVK] hdl:10419/259629 [Handle] |
Classification: | G21 - Banks; Other Depository Institutions; Mortgages ; O33 - Technological Change: Choices and Consequences; Diffusion Processes |
Source: |
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Customer satisfaction in the digital era : evidence from Islamic banking
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Khan, Abdul Gaffar, (2021)
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