Customer satisfaction study via a latent segment model
Jaime R. S. Fonseca
| Year of publication: |
2009
|
|---|---|
| Authors: | Fonseca, Jaime R. S. |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 16.2009, 5, p. 352-359
|
| Subject: | Öffentliche Verwaltung | Public administration | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Zielgruppe | Target group | Faktorenanalyse | Factor analysis | Portugal |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003875614