Cutting through the online review jungle : investigating selective eWOM processing
Year of publication: |
February 2017
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Authors: | Gottschalk, Sabrina Alexandra ; Mafael, Alexander |
Published in: |
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation. - Thousand Oaks, CA : SAGE Publishing, ISSN 1094-9968, ZDB-ID 1424950-9. - Vol. 37.2017, p. 89-104
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Subject: | Electronic word-of-mouth (eWOM) | Online reviews | Information overload | Selective information processing | Measurement instrument | Verbal protocols | Virales Marketing | Viral marketing | Online-Handel | Online retailing | Online-Marketing | Internet marketing | Informationsverhalten | Information behaviour | Konsumentenverhalten | Consumer behaviour | Social Web | Social web | Internet |
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