Defying a reputational crisis : Cadbury's Salmonella scare ; why are customers willing to forgive and forget?
Year of publication: |
2009
|
---|---|
Authors: | Carroll, Conor |
Published in: |
Corporate reputation review : an international journal. - Basingstoke : Palgrave Macmillan, ISSN 1363-3589, ZDB-ID 2119854-8. - Vol. 12.2009/10, 1, p. 64-82
|
Subject: | Cadbury Schweppes | Krisenmanagement | Crisis management | Firmenimage | Corporate reputation | Süßwarenindustrie | Confectionery industry | Lebensmittelsicherheit | Food safety | Großbritannien | United Kingdom |
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