Developing an integrated vision of customer value
Year of publication: |
2013
|
---|---|
Authors: | Landroguez, Silvia Martelo ; Castro, Carmen Barroso ; Cepeda-Carrión, Gabriel |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 27.2013, 3, p. 234-244
|
Subject: | Dienstleistungsmanagement | Service management | Kundenwert | Customer value |
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