My doctor is an avatar! The effect of anthropomorphism and emotional receptivity on individuals' intention to use digital-based healthcare services
Andrea Sestino, Alfredo D'Angelo
| Year of publication: |
2023
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|---|---|
| Authors: | Sestino, Andrea ; D'Angelo, Alfredo |
| Published in: |
Technological forecasting & social change : an international journal. - Amsterdam : Elsevier, ISSN 0040-1625, ZDB-ID 280700-2. - Vol. 191.2023, p. 1-11
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| Subject: | Anthropomorphism | Avatar | Chatbot | Digital-based healthcare services | Emotional receptivity | Healthcare | Intention to use | Metaverse | Emotion | Gesundheitsversorgung | Health care | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Gesundheitswesen | Health care system | Entwicklungsländer | Developing countries | Ärzte | Physicians |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.techfore.2023.122505 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014287691