Does cultural difference affect customer's response in a crowded restaurant environment? : a comparison of American versus Chinese customers
Dae-Young Kim; Li Wen; Kyungrok Doh
| Year of publication: |
2010
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|---|---|
| Authors: | Kim, Dae-young ; Wen, Li ; Doh, Kyungrok |
| Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1096-3480, ZDB-ID 2415089-7. - Vol. 34.2010, 1, p. 103-123
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| Subject: | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality | Kulturelle Identität | Cultural identity | China | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003968136