Du management au marketing des services : redonner du sens aux métiers de service
Year of publication: |
2007
|
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Authors: | Meyronin, Benoît ; Ditandy, Charles |
Publisher: |
Paris : Dunod |
Subject: | Dienstleistung | Marketing | Management |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Handbook of services marketing & management
Swartz, Teresa A., (2000)
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Service management and marketing : a customer relationship management approach
Grönroos, Christian, (2000)
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Handbook of services marketing and management
Swartz, Teresa, (2000)
- More ...
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Genet, Corine, (2007)
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Meyronin, Benoît, (2008)
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Meyronin, Benoît, (2003)
- More ...