E-novation customer relationship management
Year of publication: |
2011
|
---|---|
Authors: | Boujena, Othman ; Johnston, Wesley J. |
Published in: |
E-novation for competitive advantage in collaborative globalization : technologies for emerging e-business strategies. - Hershey, Pa. [u.a.] : Business Science Reference, ISBN 978-1-60566-394-4. - 2011, p. 162-182
|
Subject: | Beziehungsmarketing | Relationship marketing |
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