Effects of environmental cues, satisfaction and affective commitment on extra-role behaviours
Year of publication: |
2009
|
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Authors: | Liu, Jui Shiang ; Chang, Kuo-hsiung |
Published in: |
International journal of economics and business research. - Olney, Bucks. : Inderscience, ISSN 1756-9850, ZDB-ID 2481914-1. - Vol. 1.2009, 4, p. 381-399
|
Subject: | Mitarbeiterbindung | Employee retention | Kundenzufriedenheit | Customer satisfaction | Arbeitszufriedenheit | Job satisfaction | Emotion | Konsumentenverhalten | Consumer behaviour |
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