Efficiency and quality as economic dimensions of perceived value : conceptualization, measurement, and effect on statisfaction
Year of publication: |
2009
|
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Authors: | Sánchez-Fernández, Raquel ; Iniesta-Bonillo, M. Ángeles |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 16.2009, 6, p. 425-433
|
Subject: | Gastronomie | Restaurant industry | Betriebliche Wertschöpfung | Value creation | Kundenzufriedenheit | Customer satisfaction | Wettbewerbsvorteil | Competitive advantage | Spanien | Spain |
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