Der Einfluß von persönlicher Kommunikation auf Kundenzufriedenheit, -bindung und Involvement : Design und Ergebnisse einer empirischen Studie im privaten Strommarkt
Florian von Wangenheim, Tomás Bayón, Lars Weber
| Year of publication: |
2001
|
|---|---|
| Other Persons: | Wangenheim, Florian von (contributor) ; Bayón, Tomás (contributor) ; Weber, Lars (contributor) |
| Publisher: |
Bruchsal : School of Business Administration |
| Extent: | Online Ressource, 179 KB, text |
|---|---|
| Series: | Working paper / International University in Germany, School of Business Administration. - Bruchsal, ISSN 1613-6705, ZDB-ID 2207161-1. - Vol. 04/2001 |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Arbeitspapier ; Working Paper |
| Language: | German |
| Notes: | Record-last-verified: 16-09-08 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001709489