Emotions and consumer behaviour : a review and research agenda
Year of publication: |
2023
|
---|---|
Authors: | Sharma, Kirti ; Trott, Sangeeta ; Sahadev, Sunil ; Singh, Ramendra |
Published in: |
International journal of consumer studies. - Oxford [u.a.] : Wiley-Blackwell, ISSN 1470-6431, ZDB-ID 2141394-0. - Vol. 47.2023, 6, p. 2396-2416
|
Subject: | consumer engagement | consumer value co-creation | consumption experience | negative emotion | positive emotion | TCCM | Konsumentenverhalten | Consumer behaviour | Emotion | Kundenintegration | Customer integration | Beziehungsmarketing | Relationship marketing |
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