Impact of service personal values on service value and customer loyalty : a cross-service industry study
Le Nguyen Hau; Pham Ngoc Thuy
| Year of publication: |
2012
|
|---|---|
| Authors: | Le Nguyen Hau ; Pham Ngoc Thuy |
| Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 6.2012, 2, p. 137-155
|
| Subject: | Dienstleistungssektor | Service industry | Dienstleistungsberufe | Service workers | Soziale Werte | Social values | Service-Dominant Logic | Service-dominant logic | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Vietnam | Viet Nam |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Notes: | Systemvoraussetzung: Acrobat Reader |
| Other identifiers: | 10.1007/s11628-011-0121-y [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009534903