Evaluating effective criteria on customer satisfaction using the best-worst method and optimizing resource allocation, case study Iran aseman airlines
Year of publication: |
2023
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Authors: | Dehnavi, Morteza Narimani ; Yazdian, Seyed Ahmad ; Sadjadi, Seyed Jafar |
Published in: |
Journal of air transport management. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6997, ZDB-ID 1208154-1. - Vol. 109.2023, p. 1-11
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Subject: | Iran | Kundenzufriedenheit | Customer satisfaction | Fluggesellschaft | Airline |
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