Examining the key dimensions of mobile banking service quality : an exploratory study
Year of publication: |
2016
|
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Authors: | Jun, Minjoon ; Palacios, Sergio |
Published in: |
The international journal of bank marketing : IJBM. - Bingley : Emerald Publishing Limited, ISSN 0265-2323, ZDB-ID 395277-0. - Vol. 34.2016, 3, p. 307-326
|
Subject: | Service quality | Mobile banking | Dienstleistungsqualität | Electronic Banking | Electronic banking | Mobile Business | Mobile business | Bankgeschäft | Banking services |
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