Existential guilt and preferential treatment : the case of an airline upgrade
Year of publication: |
2013
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Authors: | Mattila, Anna S. ; Hanks, Lydia ; Zhang, Lu |
Published in: |
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 0047-2875, ZDB-ID 864377-5. - Vol. 52.2013, 5, p. 591-599
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Subject: | airline | travel | upgrade | guilt | guilt proneness | Emotion | Fluggesellschaft | Airline | Luftverkehr | Air transport |
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