Exploring consumer experience of social power during service consumption
Year of publication: |
2007
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Authors: | Menon, Kalyani ; Bansal, Harvir S. |
Published in: |
International journal of service industry management : IJSIM. - Bradford : Emerald, ZDB-ID 1041356x. - Vol. 18.2007, 1, p. 89
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Saved in:
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