EXQ : measurement of healthcare experience quality in Malaysian settings : a contextualist perspective
Muhammad Kashif (Business School, GIFT University, Gujranwala, Pakistan), Siti Zakiah Melatu Samsi (Faculty of Business, Multimedia University, Bukit Beruang, Malaysia), Zainudin Awang (Faculty of Economics and Management Science, University Sultan Zainal Abidin, Kuala Terengganu, Malaysia) and Mahadzirah Mohamad (University Sultan Zainal Abidin, Kuala Terengganu, Malaysia)
| Year of publication: |
2016
|
|---|---|
| Authors: | Kashif, Muhammad ; Siti Zakiah Melatu Samsi ; Awang, Zainudin ; Mahadzirah Mohamad |
| Published in: |
International journal of pharmaceutical and healthcare marketing : IJPHM. - Bingley : Emerald, ISSN 1750-6123, ZDB-ID 2364540-4. - Vol. 10.2016, 1, p. 27-47
|
| Subject: | Healthcare | Marketing | Malaysia | SEM | EXQ | Gesundheitswesen | Health care system | Gesundheitsversorgung | Health care | Dienstleistungsqualität | Service quality | Performance-Messung | Performance measurement |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJPHM-03-2015-0011 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011563850