Factors affecting customer loyalty for mobile telecommunication industry
Year of publication: |
2016
|
---|---|
Authors: | Shafei, Ingy ; Tabaa, Hazem |
Published in: |
EuroMed Journal of Business. - Emerald Group Publishing Limited, ISSN 1758-888X, ZDB-ID 2455829-1. - Vol. 11.2016, 3, p. 347-361
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Customer loyalty | Customer satisfaction | Service quality | Switching costs | Switching barriers |
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