Factors influencing Generation Y consumers' perceptions of eWOM credibility : a study of the fast-food industry
Year of publication: |
September 2016
|
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Authors: | Shamhuyenhanzva, Roy Malon ; Van Tonder, Estelle ; Roberts-Lombard, Mornay ; Hemsworth, David |
Published in: |
The international review of retail, distribution and consumer research. - Abingdon : Routledge, Taylor & Francis Group, ISSN 0959-3969, ZDB-ID 1098588-8. - Vol. 26.2016, 4, p. 435-455
|
Subject: | Authority | eWOM credibility | homophily | interestingness | source trustworthiness | Glaubwürdigkeit | Credibility | Virales Marketing | Viral marketing | Konsumentenverhalten | Consumer behaviour | Vertrauen | Confidence | Schnellgastronomie | Fast-food industry | Online-Marketing | Internet marketing |
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