Flesh in voice : the no-touch embodiment of transnational customer service workers
Kiran Mirchandani (University of Toronto, Canada)
| Year of publication: |
November 2015
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|---|---|
| Authors: | Mirchandani, Kiran |
| Published in: |
Organization : the critical journal of organization, theory and society. - London [u.a.] : Sage Publ., ISSN 1350-5084, ZDB-ID 1199455-1. - Vol. 22.2015, 6, p. 909-923
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| Subject: | Customer service work | embodiment | India | interpellation | Indien | Kundenservice | Customer service | Dienstleistungsberufe | Service workers | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/1350508414527779 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011524904