Formal salesforce controls and service-sales ambidexterity : the moderating role of salespeople's grit
Year of publication: |
2023
|
---|---|
Authors: | Amenuvor, Fortune Edem ; Mensah, Kobby ; Nkukpornu, Atsu ; Boateng, Henry ; Akasreku, Frank ; Owusu-Antwi, Kwasi |
Published in: |
Marketing intelligence & planning. - Bingley : Emerald, ISSN 1758-8049, ZDB-ID 2023533-1. - Vol. 41.2023, 3, p. 375-390
|
Subject: | Emotional exhaustion | Job performance | Role conflict | Salesforce control systems | Salesperson grit | Verkaufspersonal | Salespeople | Emotion | Kaufleute | Merchants | Arbeitsleistung | Controlling | Management control | Stress | Work stress |
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