From CM to CRM to CN 2 : a research agenda for the marketing communications transition
Year of publication: |
2012
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Authors: | Schultz, Don E. ; Malthouse, Edward C. ; Pick, DoreƩn |
Published in: |
Current insights and future trends : [extended versions of papers presented at the 10th ICORIA (International Conference on Research in Advertising), held in Berlin, Germany, in June 2011]. - Wiesbaden : Springer Gabler, ISBN 3-8349-4290-1. - 2012, p. 421-432
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Subject: | Marketingtheorie | Marketing theory | Beziehungsmarketing | Relationship marketing | IT-Management | IT management | Strategisches Management | Strategic management |
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