From traditional to transformed : examining the pre- and post-COVID consumers' shopping mall experiences
Year of publication: |
2024
|
---|---|
Authors: | Mortimer, Gary ; Osorio Andrade, María Lucila ; Fazal-e-Hasan, Syed |
Published in: |
Journal of retailing and consumer services. - Amsterdam : Elsevier Science, ISSN 0969-6989, ZDB-ID 2020784-0. - Vol. 76.2024, Art.-No. 103583, p. 1-19
|
Subject: | COVID-19 | Customer experience | Customer value | Pandemic | Shopping malls | Konsumentenverhalten | Consumer behaviour | Coronavirus | Einkaufszentrum | Shopping center | Epidemie | Epidemic | Kundenwert |
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