A hierarchical model of perceived value of group-oriented travel experiences to major events and its influences on satisfaction and future group-travel intentions
Year of publication: |
October-December 2016
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Authors: | Carlson, Jamie ; Rosenberger, Philip J. ; Rahman, Mohammad M. |
Published in: |
Journal of travel and tourism marketing. - Binghamton, NY : Haworth Press, ISSN 1054-8408, ZDB-ID 1408990-7. - Vol. 33.2016, 7/9, p. 1251-1267
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Subject: | Customer experience | customer-perceived-value | group-travel behavior | structural modeling | major events | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Urlaubsverhalten | Holiday behaviour | Sportveranstaltung | Sport event | Dienstleistungsqualität | Service quality |
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