Hotel business travellers satisfaction based on service quality : a segmentation approach in inner city five-star hotels
Year of publication: |
2009
|
---|---|
Authors: | Kamenidou, Irene ; Balkoulis, Nickolas ; Priporas, Constantinos-Vasilios |
Published in: |
International journal of leisure and tourism marketing : IJLTM. - [Olney] : Inderscience Enterprises, ISSN 1757-5567, ZDB-ID 2512436-5. - Vol. 1.2009/10, 2, p. 152-172
|
Subject: | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Griechenland | Greece |
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