How do consumers co-create their experiences? : an exploration in the heritage sector
Year of publication: |
2014
|
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Authors: | Minkiewicz, Joanna ; Evans, Jody ; Bridson, Kerrie |
Published in: |
Journal of marketing management : MM. - Abingdon : Routledge, Taylor & Francis Group, ISSN 0267-257X, ZDB-ID 645971-7. - Vol. 30.2014, 1/2, p. 30-59
|
Subject: | co-creation | Service-Dominant Logic | experience | co-creation of the experience | value heritage sector | Kundenintegration | Customer integration | Service-dominant logic | Betriebliche Wertschöpfung | Value creation | Kulturgüter | Cultural heritage | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing |
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