How have travelers' needs evolved because of the COVID-19 pandemic? : corporate reputation building in tourism industry on digital platforms
Year of publication: |
2023
|
---|---|
Authors: | Olivieri, Mirko ; Colleoni, Elanor ; Bonaccorso, Giuseppe |
Published in: |
Online reputation management in destination and hospitality : what we know, what we need to know. - Bingley, U.K. : Emerald Publishing Limited, ISBN 978-1-80382-375-1. - 2023, p. 51-71
|
Subject: | eWOM | corporate reputation | digital platforms | travelers’ behavior | COVID-19 pandemic | consumers perceptions | Coronavirus | Firmenimage | Corporate reputation | Digitale Plattform | Digital platform | Digitalisierung | Digitization | Tourismuswirtschaft | Tourism industry | Tourismus | Tourism | Urlaubsverhalten | Holiday behaviour | Social Web | Social web | Epidemie | Epidemic |
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