How satisfying are Shanghai's superior hotels? : the views of international tourists
Year of publication: |
2017
|
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Authors: | Wu, Mao-Ying ; Pearce, Philip ; Dong, Wang |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 29.2017, 4, p. 1096-1115
|
Subject: | Co-creation | Customer satisfaction | Experience | International tourists | Online reviews | Shanghai's superior hotels | Hotellerie | Hotel industry | Shanghai | Kundenzufriedenheit | Urlaubsverhalten | Holiday behaviour | Internationaler Tourismus | International tourism | Tourismus | Tourism | Dienstleistungsqualität | Service quality |
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