How Service Agents Manage the Person-Role Interface
| Year of publication: |
2008
|
|---|---|
| Authors: | Ashforth, Blake E. ; Kulik, Carol T. ; Tomiuk, Marc A. |
| Published in: |
Group & organization management : an international journal. - Newbury Park, Calif. [u.a.] : Sage Publ, ISSN 1059-6011, ZDB-ID 11095271. - Vol. 33.2008, 1, p. 5-45
|